Cancellation/Promotion Policies

Cancellation / Promotion Policies & Fees:
We require a 24-hour cancellation notice or a cancellation fee of your service will be charged. It is the same charge for no-shows. Scheduling an appointment is your acceptance of these policies. All services need a credit card to guarantee a reservation, so please have a Visa or MasterCard ready when booking. All clients must provide a credit card number at the time of booking, including those with gift cards.

  • We ask that all appointments be guaranteed against late cancellation/no-shows with a major credit card.
  • Our policy is designed to provide partial compensation for our highly trained therapists, who rely on a busy schedule for a rewarding career. This policy helps us retain great employees.

Capricious Spa is no longer offering promotions with Spa Finder, Spa Wish or Spa Wellness. Please feel free to contact us about current Capricious Spa specials.

Groupon Deals: Federal gift card law indicates that the amount paid never expires, but the promotion itself expires 6 months after purchase. The amount paid can be used towards a full price service (i.e. $60.00 paid for a Groupon Deal Custom Facial. Post expiration date, you can still use the money toward the full price Custom Facial at $95.00. Your facial would be $35.00)