Cancellation Policy

Cancellation Policies & Fees:
We require a 24-hour cancellation notice or a 50% cancellation fee will be charged. No-shows will be charged full price. Scheduling an appointment is your acceptance of these policies. All services need a credit card to guarantee a reservation, so please have a Visa or MasterCard ready when booking. All clients must provide a credit card number at the time of booking, including those with gift cards. You will not be billed unless there is a cancellation or no-show.

  • We ask that all appointments be guaranteed against late cancellation or rescheduling with a major credit card.
  • Your card is not billed unless your vacated appointment goes unfilled. We do our best to fill these openings-just like you, we’d much prefer to have another guest take your place than charge for a cancellation.
  • Guests are responsible for 50% of the scheduled service fee regardless of the reason for canceling. We appreciate your understanding.
  • Our policy is designed to provide partial compensation for our highly trained therapists, who rely on a busy schedule for a rewarding career. This policy helps us retain great employees.